6th Story's expert consultants position your credit union for success through thorough analysis, strategic planning, and visionary thinking. We are credit union insiders with deep experience, an undying commitment to cooperative finance, and gross impatience for status quo.
- Financial Services Innovation/Creativity/Technology
- Credit Union Philosophy
- Strategic Thinking
Matt is a leading thinker, writer, and doer in the credit union movement. He can help your team build an innovation process, solve specific internal or external problem sets, gain a deeper understanding for evolving consumer needs, and create strategies for long-term success
Net Promoter Score - Loyalty Economics
Denise is a credit union lifer. In her 30 plus years in the movement she has held the positions of Teller, Member Service Rep., Loan Officer, Collector, Share Draft Coordinator, Trainer, Operations Manager, HR Director, and VP of Marketing and Business Development. She is passionate about loyalty economics and is a Certified Net Promoter Associate. Denise has spoken in every State and in Warsaw, Poland and Brisbane, Australia for the World Council of Credit Unions. She is the author of two books, a Filene i3 alumni, graduate of Western CUNA Management School, named CU Times Woman to Watch in 2012 and designed the CMN Credit Unions for Kids logo.
Sales and Service
Community and SEG Development
Julie's passionate about helping credit unions create and execute focused and results-oriented business development strategies. She enjoys the challenge of providing new sales and service tools to front line staff and management to enhance existing member relationships. She also has plenty of experience facilitating board strategic planning sessions.
Mike's primary areas of focus are performance management, performance-based compensation, board education and strategic financial planning. He helps credit unions and volunteer directors improve financial performance through smarter benchmarking, financial analysis, and compensation optimization.
Leadership Effectiveness Training
Andy is one of the most accomplished training and professional development minds in credit unions. He has earned national accolades for overall training excellence from Training Magazine and the American Society of Training and Development (ASTD), a CUNA national Training Professional of the Year, and Training Magazine Top Trainers in the world under the age of 40. He can help your credit union optimize its professional development program, focus on the things that truly matter in training, and ensure that you are equipped to attract and retain top talent.